Privacy Policy
Effective fromJanuary 1, 2024 (See archived version below)
Data privacy is important for MyThaiDestiny And we are committed to respecting your privacy.
This privacy policy This (“Privacy Policy”) contains important information about how we collect and use your personal information. and the choices you can make regarding your personal information.
By accessing or using the Marketplace Platform MyThaiDestiny that can be accessed through the website www.MyThaiDestiny.com (the “Site”) and/or by providing information to us about the Site or our services. You acknowledge that you have read and understood the Terms. and the conditions of this privacy policy
The Controller of your personal data
MyThaiDestiny Co.,Ltd. (“MyThaiDestiny”, “we” or “us”) is the controller of the personal data that you submit to us or that we obtain from your use of the Site:
MyThaiDestiny Co.,Ltd.
1234567890 Khao Lak Takuapa Phang Nga 82220 Thailand
Personal information collected
We collect personal information from you through our interactions with you. and when you share such information with us through or in connection with, but not limited to, our Site, Services, and Surveys. For example, you may share your personal information when you open an account on our Site. Subscribe to our newsletter Send an inquiry Book a tour File a complaint or publish a review
We may produce anonymized information from your personal information and the personal information of others by making the information anonymous to any individual. We may use that anonymized information for our business activities.
You may also share personal information from third parties. For example, you may provide the name, email address, and phone number of a tour participant or tour operator. In such case You are responsible for obtaining permission from those third parties to share their personal information with us. and allow us to collect and process their personal data in accordance with this Privacy Policy.
You may find a list of how we collect personal information from you and what we use it for.
Where is your information stored?
The personal information we collect from you will be stored in Thailand.
We use administrative, technical, and physical security measures to protect against loss, alteration, and unauthorized access to your personal information. However, due to the nature of online activity, Therefore, no activity can be guaranteed to be completely secure or error-free. Although we are committed to maintaining high standards of privacy, However, we cannot guarantee the full security of your personal information. Please keep this in mind when disclosing any personal information to us.
Data retention
We will retain your personal data for as long as:
– You maintain an active account on the website;
– Need to provide services to you
– To maintain records of your transactions for tax purposes.
– Necessary for customer service purposes
– Necessary to comply with our legal obligations
– To enforce our agreements
Sharing personal information
Your personal information may be shared with third parties for purposes consistent with this Privacy Policy:
A. With affiliates that may process data in countries other than the country in which the information was originally collected.
B. With other users of the Site. For the purpose of providing and/or using the services you request, for example, when we share personal information between travelers, guides and/or travel agents for the purposes of booking and coordinating tours. We are not responsible for the privacy practices of users of the Site. The terms of such users’ privacy policies apply to any disclosure of personal information provided to them.
C. With data service providers such as cloud hosting and server maintenance. and data backup service Data providers are required to maintain the confidentiality of your personal information.
D. With other service providers to edit, adapt, and/or modify content you upload to the Site.
E. When we are required to do so by law. This includes disclosing and using your personal information as necessary or appropriate to comply with applicable law and administrative or legal processes, such as in response to requests from government agencies.
F. To exercise and/or protect our legal rights. This includes providing information to government and/or law enforcement officials.
G. For the service provider’s marketing to analyze and carry out advertising activities such as newsletters.
You agree to be considered MyThaiDestiny is not responsible for any damages that may result if any personal information about you is disclosed by third parties. Including, but not limited to, any user of the Site.
We will not sell or trade your personal information for marketing purposes to third parties.
Your data protection rights
In some countries, applicable law may give you the following rights:
Right of access: You can request information about your personal data that we store at any time. You can access most of your personal information by entering your account on our site.
Right to carry: You can request that a copy of your personal information we hold about you be sent to you or another person.
Right to rectify: You may request correction of inaccurate or incomplete personal information about you and stored by us. If you have an account You can edit and complete your personal information through your account on our site.
Right to erasure: You can contact us to request deletion of all your personal data. Your personal information will be deleted. Except in the following situations:
A. When necessary for the performance of the contract: for example, when you have a pending booking.
B. When necessary for our legitimate business interests: for example, if you have an open case with customer service. If you have a debt with us or any user of the Site. If you are involved in any type of claim regarding our services or the services provided. by site users and for security reasons
C. When required to comply with a legal obligation, such as tax information.
D. Your reviews may not be removed from the site. But we will anonymize and remove any information that could be linked to you.
Withdraw consent: You may also revoke your consent given to us to collect and process your personal data at any time. In such case We will no longer process your personal data, anonymize it or delete it, as appropriate.
When we ask you to provide personal information You can decide not to provide such information. In some situations When you decide not to provide us with personal information We may not be able to provide the Service to you. For example, we may not be able to connect you with other users of the Site. If you do not provide us with your full name, also for security reasons. You may not be able to open a Guide account on the website. If you do not provide us with your personal information for screening purposes.
To exercise your rights, please contact customer support at [email protected]
Newsletters and marketing campaigns
We may use your personal information for marketing and promotional campaigns when you opt-in to receive newsletters and/or promotional emails when you create an account on the website. You can ask us to stop sending you marketing messages at any time by editing your account settings or clicking the unsubscribe link at the bottom of our emails.
Cookies.
We use cookies and other automatic tracking technologies. To collect certain information from you, such as your IP address, location, page views, links clicked, browser type. device type, referring/exit URL, operating system, language, and other usage data. Vendors such as Google Analytics, Google Ads, Bing Ads, Facebook Ads may also use automatic tracking technology to personalize ads or display content when you are on. On our site or other sites, information created by service providers will be stored by them. It depends on their privacy policy. and may share with us
We use this information to:
A. Improve your browsing experience, for example to keep you logged in. Remember the items in the shopping cart and save your preferences for future visits.
B. Determine which areas and properties are most popular. and may need to be improved.
C. Track advertisements, search engine results. and your behavior on our website.
You can set your browser to block these cookies. But consider that you may not be able to take advantage of all the site’s features. and your user experience may be limited. Additionally, our Platform does not respond to “Do Not Track” signals from your browser.
Links to Third Party Websites
This site contains links to other sites and those sites do not adhere to this privacy policy. If you visit another website by clicking on a link from our website. We recommend that you read their privacy policy before using their information and/or services. The linked sites are not under our control. and we do not approve or endorse any information, services, or products available on any linked sites. We are not responsible or liable for the content of these other sites or their privacy practices.
Changes to this Privacy Policy
Please review this Privacy Policy periodically. We may update or modify this Privacy Policy from time to time in our sole discretion and without prior notice to you by posting an updated version on the site or if you provide an address. Your email address to us by emailing you with an updated version at least 30 days before the effective date. If you continue to use our Site and/or Services. You will be deemed to have accepted the revised Privacy Policy.
You can contact us.
To exercise any of your rights regarding your personal data and/or request any information regarding our Privacy Policy. Please contact customer service at [email protected]
Traveler account
When do we generally collect your personal information?
– Register on the website;
– Update your personal information
– Use our message system
– Book a tour
– Post a review;
– Respond to surveys;
– Communicate with customer service via text or phone.
What types of personal data do we usually process?
– Contact details such as full name, nationality and email address.
– All personal data sent through the website’s message system.
– Your preferences;
– Information related to booking;
– Optional: Address, Telephone number and medical/dietary concerns.
Why do we use your personal information?
– Identify yourself and enable the opening of your account
– Communicate with you regarding any booking enquirers.
– Contact from customer service
– Share with advisors you decide to contact: We may share your contact details. Messages through the system and by phone, number of reservations, reviews;
– Process payments
– Publish tour reviews
What are the legal grounds for processing your personal data?
– To maintain your account: Based on your consent when you registered.
– To provide you with products and services: subject to the performance of the contract.
– To provide you with relevant product information: Based on our legitimate interests.
– We may also have legal obligations to process your personal data to comply with tax regulations.
Guide account
When do we generally collect your personal information?
– On boarding process;
– Update your personal information
– Use our message system
– Respond to surveys;
– Communicate with customer service
What types of personal data do we usually process?
– Your profile history
– Your photos and videos
– All personal data sent through our message system.
– Bank information
– Payment history
– Tax information
– Information from screening services
– Optional: Skype Name
Why do we use your personal information?
– Identify yourself and enable the opening of your account
– List your tour on the website;
– Communicate news, activities, and surveys related to our services.
– Communicate with you regarding any bookings
– Contact from customer service
– Share with travelers and travel agents you decide to contact with.
– Published on the website;
– Send you money;
– Continue to provide screening services and give advice.
What are the legal grounds for processing your personal data?
– To maintain your account: Based on your consent when you registered.
– To provide you with products and services: subject to the performance of the contract.
– To provide you with relevant product information: Based on our legitimate interests.
– We may also have legal obligations to process your personal data to comply with tax regulations.
Travel agent account
When do we generally collect your personal information?
– Register;
– Use the website;
– Use our message system;
– Respond to surveys;
– Communicate with customer service;
What types of personal data do we usually process?
– Contact details of the representative such as full name, email address, telephone number.
– All personal data sent through our message system.
– Bank information
– Payment information
– Tax information
– Optional: Skype Name
Why do we use your personal information?
– Identify yourself and enable the opening of your account
– Communicate with you regarding any bookings
– Contact from customer service
– Share with the guides you decide to reach out to.
– Send payment to you
What are the legal grounds for processing your personal data?
– Process your request before entering into a contract (Travel Agency Agreement)
– If an affiliate account is opened Your personal data will be processed for the performance of a contract.
– We may also have legal obligations to process your personal data to comply with tax regulations.
Affiliate account
When do we generally collect your personal information?
– Register;
– Update your personal information
– Communicate with customer service
What types of personal data do we usually process?
– First name, last name, address, nationality, website, email address, and telephone number of the Affiliate.
– Bank information
– Payment information
– Optional: Skype Name
Why do we use your personal information?
– Identify yourself and enable the opening of your account
– Communicate with you about your services
– Communicate any news related to our affiliate program
– Send payment to you
What are the legal grounds for processing your personal data?
– Carry out your request before entering into a contract (Affiliate Agreement)
– If an affiliate account is opened Your personal data will be processed for the performance of a contract.
– We may also have legal obligations to process your personal data to comply with tax regulations.
Applicant Guide
When do we generally collect your personal information?
– Apply to open a guide account
– Recruitment interviews;
– Contact references
What types of personal data do we usually process?
– Contact details such as full name, date of birth, nationality, address, telephone number, email address, information about your guidance activities.
– Experienced as a guide;
– Reference information;
– Information from screening services
Why do we use your personal information?
– Communicate with you about your application
– Carry out the screening process
– Request references;
– Identify you and analyze your account openings
What are the legal grounds for processing your personal data?
– Process your request before entering into a contract (Independent tour guide agreement)
Buy gift cards
When do we generally collect your personal information?
– Follow the steps to purchase a gift card.
What types of personal data do we usually process?
– Contact details such as first name, last name, email, telephone number.
Why do we use your personal information?
– Identify yourself and enable the issuance of gift cards
– To inform the recipient about the identity of the sender, if any.
What are the legal grounds for processing your personal data?
– Compliance with the contract
Newsletter
When do we generally collect your personal information?
– Select during registration;
– Click the checkbox in your account.
What types of personal data do we usually process?
– Full name;
– Email address.
Why do we use your personal information?
– It is necessary to send you a personal email.
What are the legal grounds for processing your personal data?
– Your consent to receive the newsletter You can withdraw your consent by editing your account settings or clicking unsubscribe in the newsletter message.
Privacy Policy (Archived)
Effective from January 1, 2024 to May 15, 2029.
MyThaiDestiny Committed to maintaining your privacy MyThaiDestiny.com collects certain types of information about you as part of our operations. This privacy policy This (“Privacy Policy”) describes the types of information we collect. What we do with that information and how you may correct or change that information.
Information collected by MyThaiDestiny.com
MyThaiDestiny.com collects two types of information about you – personal information (such as name and email address) and aggregate information (such as information about the number of users who visit our website).
Personal information
Personal information is collected when you voluntarily purchase services or register as a user. This may include your email address, password, phone number, address, and other information necessary to provide you with the Service.
We will only require the minimum amount of personal information we require and use it to provide the service you have requested.
Full name shown in reviews
By default Your first and last name will be displayed along with the featured reviews you post. If you want only the first name and first letter of the last name to be displayed Uncheck the option. ‘Show full name’ in the ‘Account options’ section after you log in.
Messages sent through the system
MyThaiDestiny Provides a way to communicate with guides in our system. We may review these messages to ensure that you are properly served by our instructions. and to ensure compliance with the terms and conditions of MyThaiDestiny
Aggregate data
We may collect aggregated information about users’ aggregate online activities, such as the number of unique visitors. Most frequently accessed pages or search words entered This information may be tracked through your Internet Protocol (IP) address, which is a number that is automatically assigned to your computer each time you browse the web. When you request a page from our website, your IP address may be logged. We may also collect aggregated information through the use of cookies. These are small data files that websites store on your hard drive when you visit them. Most web browsers are initially set up to accept cookies. However, you can adjust your browser settings to refuse or alert you when cookies are being sent. However, some parts of our website may not function properly if you choose not to accept cookies.
We use aggregated information to improve your user experience by determining which sections and features are most popular. and may need to be updated. MyThaiDestiny It does not use IP addresses or cookies to retrieve any information from your computer.
Sharing information with third parties
MyThaiDestiny The personal information you share with us will not be published. Except as permitted in this Privacy Policy and our current Terms of Use, if any.
MyThaiDestiny Your personal information can be shared where we need to respond to a legal request, such as a subpoena, or if we believe the health or safety of another person or the general public may be compromised.
MyThaiDestiny Use commercially reasonable efforts to protect your information. But some information may be processed by servers or other information systems located in the United States or elsewhere, and disclosure of information stored on or transmitted through those servers or services may be permitted. Forced to live under the USA Patriot Act. Although such an event is highly unlikely. But it’s important for you to know.
Some of the personal information we collect is shared with our tour guides who are directly involved in processing the purchase you make from us. We will only provide your name and contact details for your area to our tour guides. If you provide such information (such as hotel name for pick-up and drop-off Your local phone number Your mobile phone number, etc.) We do not provide this information. our tour guide with your email address or other personal information
We use third-party vendors for email delivery and web analytics. To improve your user experience and deliver the most relevant content from MyThaiDestiny These sellers will never share or sell your personal information.
Links to third parties
This site may contain links to sites other than ours, and those sites may not follow the same privacy policies. MyThaiDestiny.com if you visit another website by clicking on a link from our website. You should consider their privacy policy before using their information or services.
Opting out
You can choose to remove your email address from our database at any time. By sending an email to info@MyThaiDestiny
Editing and updating information
MyThaiDestiny.com allows you to change and edit previously provided information. Please follow the appropriate link when you log into your account.
Additional information
No one can guarantee that data transmission over the Internet is completely secure. It is possible for third parties to illegally intercept or access transmissions or private communications. Although we are committed to protecting your personal information, MyThaiDestiny.com cannot guarantee the security of any information you transmit to us. And we are not responsible for any special damages. any incidental or consequential damages that you may suffer in the event that your transmissions are intercepted;
MyThaiDestiny.com reserves the right to change this privacy policy at any time. Such changes will be posted online.
Please contact us by email at [email protected] if you have questions or concerns about our privacy policy.
